Returns & refunds

Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

If your return is accepted, we’ll send you an electronic link to a return shipping label for you to print, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns incur a $40 re-stocking fee covering the initial express postage+return postage+re-boxing+accounting administration.

To start a return, please email us at hello@revolutionmfg.com.au.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Damage or issues must be identified within 30 days of receiving your order by emailing us a description and photo of the issue. No replacement item will be sent out until both parties have come to an agreement and we reserve the right to refuse your request should we judge the item is not faulty.

To start a replacement, please email us at hello@revolutionmfg.com.au.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us at hello@revolutionmfg.com.au.